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(September 5, 2002)  I’ve worn glasses for nearly 35 of my 42 years. Read more »

Comments Off on Trying to Buy a PVR (DVR)

April 21, 2002 — After many months hearing friends and colleagues boast about their “Personal Video Recorders” (TiVo or ReplayTV), I finally decided today that it was time to plunk down some cash on a new toy. My plan was to buy a ReplayTV device, or if for some reason that didn’t work out, I’d buy a TiVo.

This is not a story about my great experience with a personal video recorder. Indeed, it is not really a story about personal video recorders at all, because it turns out that nobody sells them any more. Read more »

Comments Off on The AT&T @Home Fiasco: A New Business School Case

December 2, 2001 — This story comes in several parts. Read more »

Comments Off on Trust But Verify: Internet Service Providers, Direct Email, and Investments

December 11, 1999 — Sometimes an idea sticks in my mind, and I find that it represents a common theme between a series of unrelated events. Recently, for me, one such theme is “trust but verify.” Read more »

Comments Off on I Was Wrong (About this email virus)

(December 11, 1999) Oops.  I was wrong.

For years, I have received emails from friends and strangers alike, urgently warning me about email viruses that could be triggered simply by reading an email message. Read more »

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Today, Yahoo finally did the Right Thing, creating and posting new “Terms of Service” for its GeoCities web sites.  Yahoo has finally removed the unnecessarily broad license language it had earlier sought to trick “homesteaders” into accepting. The new terms of service are posted at http://docs.yahoo.com/info/terms/geoterms.html Read more »

Comments Off on CompUSA Won’t Honor Rebate Promises!

I am writing in the hopes that CompUSA’s corporate headquarters will issue a $50 rebate as promised by the staff at your Newark, California store…. Read more »