The goal of most businesses, I believe, should be to earn a profit from the sale of goods or services.
Over the past 20+ years, we’ve seen a succession of bizarre business models, in which little thought was given to “profit,” but instead to intermediate metrics (our web site needs visitors, eyeballs, clicks, engagement, etc.). Many dot-com companies succumbed to ‘perverse incentives.’” Read more »
I found two marketing articles quite thought-provoking this week:
The common factor, of course, is “which metrics should marketers use to evaluate performance?”
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Here’s my early experience using “giveaways” (sweepstakes, free prize, drawing) to draw followers to the Facebook page for LessonIndex.com (which is a directory of lesson plan resources for K-12 teachers).
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I was surprised to notice today that the vast majority of visitors to LessonIndex.com (93.7%) have displays that are at least 1024 pixels wide. But that doesn’t mean that web pages should be designed with that width in mind!
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“Bounce rate” and “pages per visit” are two of the most prominent statistics displayed by the Google Analytics “Dashboard.”
Don’t let that confuse you: they’re not often not relevant. Here’s why.
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Always test, test, test whenever you make any change to your web site. Read more »
I was surprised today to notice how many books are currently available on the topic of “Google Analytics” or “Web Analytics.” Read more »
“Perverse incentives” is a phrase I seem to use quite often, lately. We create (or accept) the perverse incentives that create the perverse outcomes we detest. Read more »
I am growing to detest intermediate metrics, which are often used in deceptive ways. Read more »